MS, Engineering Design Innovation · Chicago, IL · Current

BFA, Design & Technology · New York, NY · GPA 3.93

Product & Customer Experience Intern

• Managed customer experience across the Ocean, Denza, Yangwang, and Fangchengbao brands throughout the pre-sales, delivery, and after-sales stages.
• Conducted 50+ customer interviews and surveys, producing 3 research reports to support product improvements.
• Identified delivery pain points, driving service optimization and supporting product refinement and regional marketing.

Product Service Design Assistant · Beijing, China

• Published user survey questionnaires and collected backend feedback from 103 users across different regions.
• Managed the UI and error reporting for the company's main site — resolving bugs and testing UX logic.
• Conducted competitive research on 20+ comparable rehabilitation devices and enterprises while promoting client products.

Visual Merchandising Team Intern

• Supported the Visual Merchandising Team by collecting and organizing 120+ pieces of materials and reference data for vignette exhibitions.
• Built 15+ detailed 3D Nordic-style kitchen furniture layout models in SketchUp.
• Provided face-to-face seasonal informational support to 40+ customers about area discounts and promotions.

3D Parametric Product Design Intern · Xi'an, China

• Collaborated with faculty and students to design (Rhinoceros) and print 20+ cat shelters for stray cats in the city.
• Participated in long-term market research exploring the commercial potential of large-scale parametric spatial installations.
• Co-developed user-centered 3D-printed spatial installations using industrial robotic arms; optimized spatial experience and structural integrity.

Game Design Intern · New York, NY

• Designed 3–5 level storylines for the game's virtual environment, providing creative continuity.
• Conducted 10+ beta tests to ensure smooth UI functionality and seamless progression.

HTML-5 / Midjourney User Experience Design

• Generated multiple mainstream-related interactive media short videos using Midjourney via WeChat Mini Programs.
• Designed a series of wedding-attire change templates themed around traditional Chinese festivals — Spring Festival, Mid-Autumn, and Dragon Boat Festival.

• Designing a product concept and behavioral strategy to shift a household air-care product from reactive to proactive use.
• Leading user research and usage-journey mapping to identify behavioral triggers and barriers, translating insights into concept prototypes.

• Designing strategies to accelerate clean energy asset deployment and remove real-world barriers to decarbonization.
• Applying human-centered design methods alongside MBA and engineering peers to shape business strategy.

Research Fellow

• Selected for the competitive Abrams Climate Academy Fellowship, working with local US enterprises such as Guzman Energy.
• Collaborating with Kellogg, McCormick, and industry mentors to translate climate innovation into practical business and sustainability strategies.

Keynote Speaker · London

• Designed core 3D environments for "Insight Realm," an XR prototype peer-reviewed and selected for the RCA symposium.
• Externalized psychological states like perceptual bias into navigable spatial environments ("Perceptual Self Box"), built with Team Echo Studio.

Volunteer

• Managed distribution and guidance on Apple Vision Pro headsets; offered technical support for Unity, Maya, and Unreal.
• Coordinated event logistics — scheduling, meeting setups, and operational matters — and provided support to participants.

Organizer · Tokyo

• Fostered thought-evoking dialogues between ~100 young people from Korea, China, and Japan, addressing contemporary issues stemming from historical conflicts.
• Organized and facilitated online and in-person events in Tokyo.